DEBT TECHNOLOGY
​CONSULTING

The health check assesses the technological support of debt management processes, providing our client with an overview of areas in the existing software that can be improved. The goal is to identify gaps between current industry trends and actual practices, offering insights for potential enhancements.

During the project definition phase, we help create a feasible plan that sets the foundation for successful project execution. Our services include defining project scope, objectives, and deliverables, as well as identifying key stakeholders, risks, and resource requirements, ensuring a clear and achievable roadmap.

Strategy and Roadmap definition means, we develop a comprehensive vision for the future collection system or further improvements of the existing system of our client. This strategy outlines all key areas and suggested steps, prioritising them and arranging them into a logical sequence of actions to ensure systematic and effective enhancement of the operations.

We support software implementation projects in various ways and at different levels, including comprehensive project management and test management. Our services ensure a structured and efficient implementation process, helping to manage timelines, resources, and quality assurance effectively.

During requirement specification phase, we focus on the structured collection and articulation of the capabilities expected from the new system(s). This initial phase of any project aimed at modernising debt management practices ensures that all necessary requirements are clearly defined and documented, setting a solid foundation for successful implementation.

We assist our clients in the long-term operation of their software by maximising the effectiveness of the vendor’s support and maintenance services. Our services include evaluating and prioritising issues and requests, analysing root causes, and articulating detailed reports to the software vendor, ensuring smooth and efficient software operation.

In the solution selection phase, we assist our clients in deciding whether to build their own software or implement an existing market solution. Considering that internal resources can be costly and limited while market solutions vary widely in functionality, quality and price, our expert support ensures a well-informed and strategic decision tailored to our client's specific needs and constraints.

We provide comprehensive training and coaching services to ensure our client's team is fully equipped to use the new software systems effectively. Our support includes educating colleagues on optimal system usage and enhancing their efficiency in their respective roles throughout the implementation project.

Our digital transformation service helps organisations leverage advanced digital tools and strategies to enhance business processes, customer experiences, and innovation. We provide a holistic approach that includes strategy development, technology integration, process automation, and change management to drive efficiency and competitive advantage.

Our program management service ensures the successful coordination and alignment of multiple related projects to achieve strategic objectives. We focus on comprehensive planning, resource optimisation, risk management, and stakeholder engagement to deliver integrated program outcomes effectively and efficiently.

Our project management service provides structured planning, execution, and control of projects to meet specific objectives within time, budget, and quality constraints. We ensure efficient resource use, rigorous risk management, and clear communication to deliver projects that drive value and success for your organisation.

Our mediation service facilitates effective communication and resolution between our client and the software vendor when their project encounters obstacles or stalls. We act as independent experts to identify issues, propose mutually agreeable solutions, and ensure both parties’ interests are aligned, fostering a collaborative environment. This service aims to reduce conflicts, expedite decision-making and keep the project on track towards successful completion.